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Fees and Charges

Fees and Charges.

Account Management Fees

Email changeFree
Mobile changeFree
Address changeFree
Refund balance*S$5.00 / 10% (whichever is higher)
Account inactivityFree
Account closureFree

Transaction Fees

Foreign exchange2.5%
Cross-border1.5%

Other Fees

Suspend a cardFree
Reactivate a cardS$2.00
Verify your identityFree
Early termination of cardFree
Virtual Pay Annual Fee^S$5.35 (Free for the 1st year)

*Refunds will NOT be handed out to closed accounts which have received free credits during any of our MatchMove Wallet Promotional Events. However, refunds will be handed out on a case by case basis if these accounts have topped up their Wallets at least once.

^The MatchMove American Express® Virtual Pay's annual fees have been waived for the first year. You do not need to pay any annual fees for the first year of using the Virtual Pay.

Note: Payment providers (DBS, Moneybookers, Singtel, M1, Starhub, etc) may also charge a fee when you use their service to top up your wallet. MatchMove does not collect any additional fees from these transactions.